Recently I notice a new icon appears in the Microsoft Support documentation. So what is interesting behind this fix it icon. Well let’s say that you know the problem what customer is facing and you’re pretty sure you can fix it in no time. Let’s say in order to fix that particular problem you have to do few mouse click and do some registry editing. Now doing this for one or 2 machine would be ok but for 30-40 computers or even more!!! well not a pleasant experience right ?
So what Microsoft has don’t is created a nifty script behind this icon and all you have to do is click it. I think this is very useful for most of the non technical as technical people. If Microsoft adopt this for their Support documentation frequently end users will definitely gonna enjoy that. You can find a sample link to one of those Microsoft support document here.
